Background
Canteen is a dedicated Australian charity that has been providing life-changing support to young people impacted by cancer for nearly 40 years. Offering free, tailored services, Canteen supports young people facing their own diagnosis, a family member’s cancer, or the loss of a loved one. The charity’s comprehensive range of support services is designed to help these young people navigate the unique and often overwhelming challenges they face, ensuring they don’t have to face cancer alone. Through its ongoing commitment, Canteen continues to make a lasting difference in the lives of young Australians.

Services Provided
Search Engine Optimisation
Our team enhances your website’s visibility with top search rankings.
Google Ad Grant Management
We help non-profits maximise their Google Ad Grant allowance with tailored strategies.
Paid Search
oa agency drove impactful results for Canteen by optimising paid search campaigns to amplify support and awareness.
Meta Advertising
Drive engagement, reach, and conversions with tailored Meta advertising strategies optimised for impactful results.
Challenge
Canteen Australia, a nonprofit supporting young people impacted by cancer, aimed to increase donations and drive awareness of their critical programs. They sought to reduce reliance on paid advertising by improving organic rankings and donor acquisition efficiency. Additionally, they needed expert management of seasonal campaigns, including gifts in wills and bequests, to diversify their fundraising efforts.
Solution
We partnered with Canteen Australia to create a comprehensive digital strategy that focused on sustainable growth through SEO and strategic campaign management. Our approach included:
- SEO: We developed and executed a tailored SEO strategy, optimising content and website structure to improve organic rankings for high-intent keywords related to cancer support services. This resulted in increased organic traffic and donations in a highly competitive market.
- Google Ad Grant Management: By optimising their grant account, we ensured maximum visibility for their cause, driving awareness and traffic to their website.
- Paid Campaigns (Google & Meta): We managed and optimised seasonal campaigns, including:
- Gifts in Wills: Promoting the importance of leaving a legacy to support future generations.
- Bequests: Encouraging donors to include Canteen Australia in their estate planning.
- Tax & Christmas Appeals to encourage donations and regular giving.
Our Results
- Growth in Organic Rankings and Donations: Our SEO efforts significantly improved search engine visibility, driving an increase in organic donations and reducing reliance on paid search advertising.
- Reduced Cost Per Donor Acquisition: By shifting focus to organic traffic, we lowered donor acquisition costs, ensuring a more sustainable fundraising model.
- Successful Seasonal Campaigns: Strategic execution of seasonal campaigns resulted in increased donor engagement and revenue.
Canteen Australia now benefits from a balanced digital strategy that leverages both organic and paid channels to achieve long-term growth and impact. By minimising dependence on paid search, they have built a more cost-efficient model for donor acquisition and retention.
Why choose oa agency?
Local Expertise
From strategy to execution, we handle every aspect of lead nurturing.
Proven Results
We understand the local market and tailor strategies accordingly.
Dedicated Team
Our experts are committed to achieving your business goals.
Data-Driven Approach
Regular reporting keeps you informed about your campaign’s performance.
Client Testimonials
EXCELLENT Based on 60 reviews chris booth15 May 2025Trustindex verifies that the original source of the review is Google. Great customer service! Awesome creativity with their business strategy. Can't fault them! Kathrina Phan15 May 2025Trustindex verifies that the original source of the review is Google. I must say OA agency are fab at what they do. Pairing deep in market understanding with the ability to truly empathise with small business needs, Sophie is always a step ahead in the game. It’s clear the full team is highly experienced and I can always trust their recommendations. Charlotte Smith15 May 2025Trustindex verifies that the original source of the review is Google. I cannot recommend OA high enough! Their expertise, knowledge and proactive approach was unmatched. Sophie’s professionalism and customer service was a life saver. 10/10 across the board Ante Matos14 May 2025Trustindex verifies that the original source of the review is Google. We've had a fantastic experience working with oa agency. The team is professional, responsive, and delivers great results. Kevin is an outstanding account manager, has always been on top of things, proactive with communication, and genuinely invested in helping us succeed. Amy Brophy14 May 2025Trustindex verifies that the original source of the review is Google. Highly recommend using OA! Amazing team and very professional, helpful and knowledgeable! Adam Hermiz13 May 2025Trustindex verifies that the original source of the review is Google. Exceptionally efficient and hardworking team, we have seen fantastic results so far. Thanks oa! KRESIMIR KARDUM13 May 2025Trustindex verifies that the original source of the review is Google. Kevin’s expertise and knowledge is highly regarded and would recommend. Leo Salvato13 May 2025Trustindex verifies that the original source of the review is Google. These guys are awesome. OA Agency has been super easy to work with and just gets it. Massive shout out to Lorenzo, always on point, super easy to talk to, and makes stuff happen. Total lifesaver. Honestly if you need help with your digital marketing and want a crew that’s cool, knows their stuff, and actually delivers, this is the one.
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